Delivering consistent, high-performing solutions is a core priority for the team behind WellSky Specialty Care. As our systems grow in complexity and scale, maintaining infrastructure reliability becomes increasingly critical. To meet this need, we conduct a weekly health check that provides structured, proactive monitoring of our hosted environments.

This initiative is designed to ensure our systems are operating optimally, identify potential issues before they impact users, and continuously improve the reliability of our services. It reflects our commitment to performance, transparency, and client satisfaction.

Why it matters

Infrastructure plays an important role in supporting our systems. Careful design and thorough testing help maintain strong performance, fast response times, and ongoing confidence in the stability of our services.

The health check initiative helps ensure clients have the best possible experience with WellSky Specialty Care by:  

  • Shifting from reactive troubleshooting to proactive monitoring
  • Improving visibility into system performance across environments
  • Reducing the likelihood of outages and performance degradation
  • Supporting faster, more informed support responses
  • Reinforcing trust through consistent and reliable service delivery


By identifying risks early and acting quickly, we are better positioned to meet evolving performance expectations and deliver a seamless experience.

What we monitor

Each week, our engineering teams assess system health during peak usage hours using a standardized rating system – red, yellow, and green. Our monitoring covers numerous metrics, with a focus on these key categories:

  • System resource usage such as CPU and memory
  • Storage capacity to ensure adequate headroom
  • Application performance including transaction latency and garbage collection
  • Infrastructure responsiveness through disk I/O and related metrics



This structured approach allows us to detect patterns, prioritize remediation, and maintain high service standards.

Looking ahead

The health check program is a foundation for more resilient infrastructure and better client outcomes. In the coming months, we will:

  • Publish monthly summaries to highlight performance trends
  • Integrate health check insights into client support workflows
  • Expand automation and tooling to improve monitoring efficiency



These efforts will help us scale the program, improve responsiveness, and continue delivering reliable, high-quality service.

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